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eCommerce Listings Specialist

B-Stock Solutions Orlando, FL Full Time
LOCATION
Orlando, FL
POSTED
104 days ago

Full Job Description

JOB SUMMARY

Do you have mad Excel skills? Do you love working with deadlines? We’re looking for an Auction Listings Technician that owns the auction creation process; with the final product being the live auctions for sale on our platform. 

With a keen eye for detail, the Auction Listings Technician guides our clients through this custom process to maximize recovery potential and minimize buyer disputes. This role requires fast processing power (every minute counts when we’re discussing live auctions!), a high level of accuracy, and attentiveness to the client's needs.  Externally this role is referenced as “eCommerce Listings Specialist” but here at B-Stock, this position is referred to as an “Auction Listings Technician.”

 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Strategically divide (i.e. “lot”) master files of inventory into discrete auctions utilizing best practices; which vary by marketplace and subject matter expertise to maximize recovery or velocity, depending on client needs
  • Document and report on, as the subject matter expert, department and team member metrics, including--but not limited to--auctions reviewed, errors made, and classification of types of errors made
  • Demonstrate independent judgment through executing decision making responsibilities to approve or review auctions as accurately as possible with regard to shipping information, item condition, and lot composition.
  • Determine and complete the best workflow to ensure auctions are created and reviewed within 24 hours of being received from the client, including arrival and departure times
  • Foster productive communication with Account Managers to work together in crafting custom strategies that exceed client expectations while maintaining efficiency, accuracy, and scalability
  • Cultivate positive client relationships by acting as a strategic business partner on behalf of the department and company
  • Using specialized knowledge in online auctions, provide recommendations for improvement to existing technological tools to accommodate changes made by the client, or improve the functionality and efficiency of the tools
  • Identify and submit process bottlenecks to management for greater visibility and ability to coordinate across departments to develop and implement solutions
  • Create, maintain and update Microsoft Excel macros to drive process automation
  • Assist in onboarding new sellers/locations and streamlining processes
  • Oversee teammate cross training plans, reporting, and performance assessments until the program is evaluated as completed 
  • When and where needed, be available to provide expanded support to process or review additional auctions sent late by important clients
  • Assist in training and onboarding new employees
  • Execute ongoing and one-time projects to the benefit of clients and internal stakeholders

 

MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES 

  • High School Diploma or GED
  • Attention to detail is critical
  • Perfect written and verbal English skills
  • Advanced or proficient knowledge in Excel and Google Sheets (pivot tables, vlookups)
  • Experience in working in a fast-paced and multi-deadline driven environment
  • Results-oriented with the ability to self-manage, all while contributing to a positive work environment
  • A team player, someone that naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
  • Problem solving and critical thinking skills to find new ways of processing client information into auctions

 

PREFERRED QUALIFICATIONS

  • Previous background experience rated to online eCommerce Marketplace or B2B experiences such as Amazon, eBay, Shopify and Woocommerce
  • Create Microsoft Excel macros to automate consistently repeated steps in listing or QA processes
  • Knowledge of Ruby, Python, MySQL, or other popular programming languages is a plus
  • Prior working experience in HTML and Magento
  • Bachelor’s degree or the equivalent combination of education or experience

 

EMPLOYEE BENEFITS

  • Competitive compensation packages including bonus and options
  • Medical, dental, and vision benefits
  • Matching 401(K)
  • Paid time off
  • Telecommuting and remote-work options
  • Support for continuing education
  • Team off-sites, social events, annual company events, and frequent extracurricular activities
  • Unlimited snacks and drinks

 

THE COMPANY

B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.

Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce. 

In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be “waste” merchandise.  In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock!

The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time. 

Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. 

For more information, visit [ Link removed ] - Click here to apply to eCommerce Listings Specialist


OUR VALUES

Make Each Dollar Count 
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.  

Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves). 

Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals. 

Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.

Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.


No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

Work Authorization required.