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Registration Integrity Specialist- Registration PM Shift (.9FTE)

Watertown Regional Medical Center Watertown, WI Full Time
LOCATION
Watertown, WI
POSTED
23 days ago

Full Job Description

Watertown Regional Medical Center

Registration Integrity Specialists are critical to patients for Watertown Regional Medical Center as they are ensure the patient’s safety both physically and financially. The Registration Integrity Specialist is responsible for providing a variety of  Order entry, Pre-registration, registration, cost estimates, and basic financial counseling to our patients. They will do this while working with patients and clinics directly over the phone in real time. Registration Integrity Specialists will pre-register accounts by verifying all demographic and insurance information. This position will also enter orders as needed and identify errors in order entry to ensure patient safety. They will then proceed to prepare demographic and consent forms for front end staff. When applicable, estimate will also be added to the prepared paperwork. If Estimate was missed, this person will also create the estimate.  Registration Integrity Specialists will backup registration areas as needed. They will work closely with other departments from the revenue cycle including Patient Accounting, Prior Authorization, and Registration to ensure patient experience is flawless from start to finish.   Knowledge of Change Health’s Clearance products is critical in this position.  Pre-Service Registration Specialists are key in revenue cycle functions that directly impact the hospital’s financial performance.  Individual performs in accordance with hospital standards and policies.

Minimum Education

High school diploma or equivalent Required

3 years previous customer service and/or Revenue Cycle experience (Registration; Scheduling, patient accounting, etc.) Required

Critical thinking ability
Knowledge of Registration and admissions policies & procedures
Experience with RapidFiler and Order entry desktop
Knowledge of diagnostic procedures and tests
Data entry and keyboarding skills
Basic medical terminology
Scheduling and planning procedure skills
Knowledge of switchboard system and procedures
Knowledge of Change Healthcare Software products (AHIQA, Verifier, Estimator,
Webpay, etc)
Ability to read and understand explanation of benefits from insurance companies and communicate information to patients
Knowledge of hospital billing concepts and principles


LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.